News

Structural Diagnostics: The Missing Link Between Insurer Policy and Modern Vehicle Engineering

Written by Steve Wolfe The Collision Industry’s Silent Crisis Insurers have embraced the complexity of modern vehicle technology — ADAS, sensors, calibrations, electronic diagnostics — yet continue to overlook the equally advanced structural platforms that underpin those systems. This disconnect has become one of the most significant barriers to safe, proper, and sustainable collision repair

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Industry Engagement Leads to Meaningful Change

Written by Steve Wolfe Following the transition of Family Insurance claims handling to UniBan, automotive glass businesses across British Columbia began sharing concerns with the ARA regarding payment delays, pricing practices, labour rates, and claims administration processes. As similar concerns emerged from businesses throughout the province, the ARA consolidated that feedback and brought it forward

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