For some, the ICBC Collision Repair program has been a reinforcement of best business practices for progressive shops, while for others it has been a wake-up call to ensure they are tooled and trained to meet the demanding needs of the modern vehicle repair. One area that has been confusing for many is certification programs.
Comparing Certification Programs: ARA (CCR) vs. CCC Read More »
A recent tip from ICBC reminds auto recyclers and collision repair shops what is the use and requirements of refusal numbers: A participant must be able to justify their decisions for the use of original equipment manufacturer (OEM) parts rather than alternate parts. Some factors that are considered are: Parts availability Shipping Loss of use, and Cycle
ICBC Publishes Tip on Refusal Numbers Read More »
The ARA continues to work with AutoHouse Technologies in summarizing the collision repair industry data on a quarterly basis. This information helps industry to better understand their performance and provides us metrics to better ascertain our performance against other provinces that utilize a crown insurance model. Overall the report demonstrates a few changes in the BC
Q4 2020 Benchmark Results Read More »