It’s not often we have the opportunity to celebrate success like this. The ARA is happy to announce that ICBC has confirmed the implementation of a procedure to recognize the feather, prime, and block operation. This is great news and supports the work the ARA, other industry members, along with ICBC staff have completed in […]
ICBC to Implement Feather, Prime and Block Operations Payment Read More »
For some, the ICBC Collision Repair program has been a reinforcement of best business practices for progressive shops, while for others it has been a wake-up call to ensure they are tooled and trained to meet the demanding needs of the modern vehicle repair. One area that has been confusing for many is certification programs.
Comparing Certification Programs: ARA (CCR) vs. CCC Read More »
A recent tip from ICBC reminds auto recyclers and collision repair shops what is the use and requirements of refusal numbers: A participant must be able to justify their decisions for the use of original equipment manufacturer (OEM) parts rather than alternate parts. Some factors that are considered are: Parts availability Shipping Loss of use, and Cycle
ICBC Publishes Tip on Refusal Numbers Read More »