For some, the ICBC Collision Repair program has been a reinforcement of best business practices for progressive shops, while for others it has been a wake-up call to ensure they are tooled and trained to meet the demanding needs of the modern vehicle repair. One area that has been confusing for many is certification programs. […]
Comparing Certification Programs: ARA (CCR) vs. CCC Read More »
A recent tip from ICBC reminds auto recyclers and collision repair shops what is the use and requirements of refusal numbers: A participant must be able to justify their decisions for the use of original equipment manufacturer (OEM) parts rather than alternate parts. Some factors that are considered are: Parts availability Shipping Loss of use, and Cycle
ICBC Publishes Tip on Refusal Numbers Read More »
The ARA continues to work with AutoHouse Technologies in summarizing the collision repair industry data on a quarterly basis. This information helps industry to better understand their performance and provides us metrics to better ascertain our performance against other provinces that utilize a crown insurance model. Overall the report demonstrates a few changes in the BC
Q4 2020 Benchmark Results Read More »